The Fairmont, San Jose, CA

I would like to extend my gratitude and thanks to the entire staff at The Fairmont, in San Jose, Ca. We stayed in the one-bedroom suite in the South Tower. Crista, at the front desk was absolutely wonderful. I was celebrating my birthday, on Super Bowl Sunday 2/5/12 at the hotel. There were about 20 external guests who were attending. She and her staff made sure that they had access to the suite. Everything went without a hitch. Lamont, from valet was also amazing. He made checking into the suite easy and stress less. I hope he enjoyed the cigar! The entire concierge staff was amazing. They brought up extra seating and tables to accommodate our needs. And the chocolate covered strawberries...what a classy touch. I've stayed here several times before, and I have no complaints. The only complaint...THE PATRIOTS LOST...AGAIN!!!