Kelley Cosgrove, Fairmont San Jose Awarded C H & LA's General Manager of the Year

The California Hotel and Lodging Association (CH& LA) held their Annual Meeting & Stars of the Industry Awards in San Francisco at the Westin St. Francis Hotel on November 21, 2014. Kelley Cosgrove, General Manager of the Fairmont San Jose was recognized amongst the very best in the Golden State.

CH&LA’s national affiliate, the American Hotel & Lodging Association created the Stars of the Industry awards program more than 40 years ago to recognize outstanding accomplishments in the lodging industry. Today, the concept remains the same — to honor lodging employees and properties that best symbolize the quality service of the industry.
The General Manager of the Year award honors a hotelier who has demonstrated superior professionalism in operating a member property and taken a leadership role by actively participating in association, community and/or industry programs.

Thomas Klein, Regional Vice-President and General Manger of the Fairmont San Francisco shares, “Innovation, Talent, Passion, Drive and Financial Aptitude are a few of the adjectives that immediately come to mind when one describes Ms. Cosgrove’s talents. Her commitment to leading by example, imparting her success and consistently empowering those around her has been pivotal in her enviable success. All who have the privilege of working alongside Kelley recognize her as a role model, teacher, mentor and confidante. She remains steadfast in her commitment to responsible tourism and is an industry leader in sustainable hotel management. We are immensely proud of Ms. Cosgrove being named CH & LA’s General Manager of the Year”

Fairmont also garnered accolades in the categories of Outstanding Lodging Employee, Chef Concierge, Tom Wolfe (Fairmont San Francisco) and Good Earth Keeping, (Fairmont San Francisco).