Fairytale

We were excited for our first ever visit to Lake LOUISE and had heard that the Fairmont was a special place. From the moment we were greeted and recognised by the valet staff to the moment we sadly checked out this was just a special experience.
We had opted for Fairmont Gold and upon going to the gold floor for checkin we were told our room had been upgraded. You hear this a lot but when we asked what this meant, the check in staff said that they just wanted to surprise us.
So we went to the room to discover it was one of the most memorable rooms we have ever stayed in - and we travel a lot! We were upgraded to the Belvedere Suite - just incredible. Given this holiday was largely for my wife's birthday this really was extra special.
The hotel, the staff, the location - everything about it was just special. We certainly recommend the Fairmont Gold experience - the little extras and the private floor are great.